Terms & Conditions – Furniture Way

Please read these Terms & Conditions carefully before using the FurnitureWay website. By accessing or using our website, you agree to be bound by the terms stated below.

1. General Information

This website is operated by FurnitureWay. All products, services, and information available on this website are provided to serve our customers and offer a convenient and convenient shopping experience.

2. Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, pricing, dimensions, materials, and other details on our website.

However:

Product colors may vary slightly depending on your device screen, lighting conditions, and photography.
Furniture design, finish, texture, grain, color, or appearance may have minor variations.
Minor variations may occur due to the nature of materials and manufacturing processes.
Product dimensions and specifications may be subject to minor variations.
Product specifications and availability may change from time to time.
Prices may be updated without prior notice.

3. Order Acceptance

When you place an order, we reserve the right to accept, reject, or cancel the order.

An order may be cancelled or declined in situations including:

Incorrect or incomplete customer information
Product being unavailable or out of stock
Payment failure or unsuccessful transaction
Suspected fraudulent or unauthorized activity
Errors in product pricing, product descriptions, or other information
Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Returns Policy.

4. Payment

All payments are processed through available secure payment methods and payment service providers.

Customers are responsible for providing accurate payment and billing information. If a payment fails, is reversed, or cannot be verified, the order may not be processed.

5. Shipping & Delivery

We make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe.

Please note:

Delivery times may vary depending on the customer’s location and the type of furniture ordered.
Large or bulky furniture may require special delivery arrangements.
Delays may occur due to courier or logistics services, weather, public holidays, high order volumes, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address and contact information.
Additional charges may apply if re-delivery is required due to an incorrect or incomplete address.

For more information, please refer to our Shipping Policy.

6. Refund & Returns

Refunds, returns, exchanges, and replacement requests are handled according to our separate Refund & Returns Policy.

Customers are advised to review the Refund & Returns Policy before placing an order.

Customized, personalized, or specially manufactured furniture may be subject to specific return and cancellation conditions.

7. Website Usage

You agree to use the FurnitureWay website only for lawful purposes.

The following activities are prohibited:

Providing false, misleading, or inaccurate information
Attempting to damage, disrupt, or misuse the website
Engaging in fraudulent or unauthorized activities
Attempting to gain unauthorized access to website systems
Copying or reproducing website content without permission
Using website content for unlawful or commercial purposes without authorization
Attempting to interfere with the security or proper functioning of the website

8. Intellectual Property

All website content, including but not limited to logos, product images, photographs, graphics, text, designs, product descriptions, website layouts, and other materials, is owned by or used by FurnitureWay with appropriate rights.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of such content is prohibited without prior written permission.

9. Limitation of Liability

While we make reasonable efforts to ensure that the information provided on our website is accurate and reliable, FurnitureWay does not guarantee that the website or all information will always be error-free, uninterrupted, or completely accurate.

FurnitureWay shall not be responsible for delays, losses, or issues arising from circumstances beyond our reasonable control, including third-party courier or logistics delays, technical problems, natural events, public holidays, or other unforeseen circumstances.

10. Changes to Terms

We reserve the right to update, modify, or change these Terms & Conditions at any time.

Any changes will be posted on this page. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.